Field Tech Support Pro:
This application is available for iPhone, iPad, Mac, Windows, and Multiuser Cloud
There are too many professions to name that have field support team members. This application is designed for an individual or teams of technical support personnel.
If you’re looking for a application that covers every aspect of fields support then this database application is the most cost effective and feature loaded app available.
What is included in this application:
First of all this application has a main screen that includes pop up screens that setup each account, and supporting screens on the Technical Support Data screen. The data screens allow you to create new records in the pop up screens that are related to the client screen. This provides both creation of new multiple records, and the ability to edit the records currently in the database.
There are additional screens to display all records in a listview where you can search, sort, and create selections of records. Another screen is a portal view and individual portal records that are used to search for data in the portals. The last type of screens are reports screens where you can build a set of records, or individual records for reports.
Main screens in this app:
– Client support; used to manage all client support activity.
– A support inventory screen; this is used to build and manage inventory.
– A Purchase Screen; this is used to manage vendor purchases.
– The Vendor screen; this is used to create all vendor data used to purchase products and services.
– The Technical Support screen; this screen is used to collect technical media used to support services where tech specs and technical data is kept.
– Tech Photos screen; this screen is used for taking support service photos, and to add how used photos related to support requirements.
– The Work Order / Invoice; this screen is used to documents repairs, billing items used, and services provided to invoice.
The work order report / invoice report pulls all of the service and work tasks into a comprehensive report to manage billing for each invoice for the client.
This application has no in-app purchases, and does not charge for support or have any hidden charges. You can chat online for support using the developer link on the detail page. The developer offers a free online demonstration of the application for pre-sale support.
About the Application Help:
Application are available for | iPad | Mac | Windows | Cloud Hosting “MultiUser | each application type is sold separately. The seller may at their discretion bundle app types, offer discounts, or provide an upgrade to the iTunes app version if the app was purchased within 15 days of the request for an upgrade. Upgrades will require an upgrade fee specified by the seller. All applications are copyright products all rights reserved On Target Solutions LLC. 2016 Custom Application Notes:
When this item is purchased the seller will contact you by email to complete the following…
– All applications require a login for 1 or more users. The buyer can provide the (Username & Password) for each user that will be used in the application. Once the login is setup the seller will send the application to the buyer. Send the login data to email@example.com
– If the application has an invoice, the business information and company logo may be added by the buyer when the app is first setup.
– Terms of sale: this is a copyright © product 2016 all rights reserved Vaughn Clement / On Target Solutions LLC; the buyer has limited rights of usage. The application is licensed to the buyer only! The buyer has no rights to resell, distribute, barter, or provide a copy of this application to anyone. Doing so is a breach of the license and it will result in the seller filing a lawsuit for damages. All legal filings will be in the State of Arizona USA in the county of Yavapai. The lawsuit will require the buyer to appear in the court of Yavapai county to settle the lawsuit.